As hospitals continue placing more and more emphasis the patient journey, experience, have you stopped to consider that this experience often starts with parking? Patients and visitors are often dealing with mobility impairment issues or are distracted while parking because they are concentrating on their own or a loved one’s healthcare issues. If parking is not a user friendly experience, this can set the tone for the rest of their visit.
At this year’s ASHE PDC Summit in Nashville, I’d love to talk to you about how we have put special emphasis on the user experience for parking structures at Alta Bates Summit and UC Davis Medical Center.
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