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Healthcare Design Expo & Conference

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When we think about the patient journey, we usually start at the front door of a medical campus. But where their experience really starts is in the car. Creating a positive parking experience has the power to improve customer satisfaction. Imagine if a visiting patient could obtain appointment and parking information on their phone before they leave home, be guided right to an open space upon entering the parking facility and pay via mobile app. The result is likely to be a less stress, more relaxed and on-time patient. 

I'd love to talk to you about how parking design and technology can enhance the patient experience at the Healthcare Design Expo & Conference, November 2-5 in New Orleans! 

About the Author

Gordon has been practicing architecture for over 20 years. As a Senior Project Manager for Watry Design, Gordon is responsible for achieving the goals of the client. He has a proven track record in successfully delivering complex projects from 3,000 to 1,000,000 square feet. His experience includes all phases of design, from Preliminary Design through Construction Documents for projects such as the VTA Milpitas and Berryessa parking structures.

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