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Hear How Patient Satisfaction Scores Are Up 50% - UCDMC’s Secret at the 2017 ASHE PDC Summit

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The first stage of the 'patient journey' is usually parking, and that experience often falls short of user expectations. At the ASHE PDC Summit March 12-15, 2017, I'll discuss how best parking practices utilized at both the UC Davis Medical Center and the Alta Bates Summit Medical Center helped them enhance the patient experience.

I look forward to seeing you at the Summit to discuss how to answer these questions and more!

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About the Author

Gordon has been practicing architecture for over 20 years. As a Senior Project Manager for Watry Design, Gordon is responsible for achieving the goals of the client. He has a proven track record in successfully delivering complex projects from 3,000 to 1,000,000 square feet. His experience includes all phases of design, from Preliminary Design through Construction Documents for projects such as the VTA Milpitas and Berryessa parking structures.

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